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support@quillonotes.onlineFrequently Asked Questions
Do I need an account to use Quillo?
No. Quillo requires no account, no sign-up, and no email address. Just download and start writing.
Does Quillo work offline?
Yes, completely. Quillo is a fully offline app. It never connects to the internet. Your notes are always available, even without a network connection.
Where are my notes stored?
All notes are stored locally on your device using Android's Room database. They never leave your device unless you manually export them.
How does the PIN lock work?
You can lock any individual note with a 4-digit PIN or your fingerprint. Locked notes appear as a blank card in the list — the content is hidden until you authenticate. Your PIN is stored locally on your device and never transmitted anywhere.
I forgot my PIN. How do I unlock my note?
If you forget your PIN and cannot use fingerprint authentication, locked notes cannot be recovered — this is by design to protect your privacy. We recommend using a PIN you can remember, or enabling fingerprint unlock as a backup.
How do I back up my notes?
Use the Export feature in any note to save it as a .txt file to your Downloads folder. You can also enable Android's automatic backup in your device settings, which may back up app data to your Google account.
Will I lose my notes if I uninstall the app?
Yes. Uninstalling Quillo will delete all notes stored in the app. Please export any important notes before uninstalling.
How do I use Markdown in my notes?
Quillo supports full Markdown. Use **bold**, *italic*, # Headings, - bullet lists, `inline code`, and ~~strikethrough~~. The formatting toolbar above the keyboard gives you quick access to all formatting options. Tap the preview button to see the rendered output.
Does Quillo have ads?
No. Quillo is completely ad-free. There are no in-app purchases either. The app is free with no hidden costs.
How do I delete all my data?
You can delete individual notes from within the app. To delete all data, uninstall the app. For more information, visit our Data Deletion page.
What Android version is required?
Quillo requires Android 8.0 (Oreo) or higher.
How do I report a bug or request a feature?
Email us at support@quillonotes.online with details about the bug or your feature idea. We read every message.